Booking terms and conditions

The availability request is not binding and does not take the form of a contract either for the Customer or for Dkamping Village.
The booking confirmation that Dkamping Village sends to the Client is binding for both parties and constitutes completion of the booking contract.
The reservation becomes binding for Dkamping Village only upon receipt of the deposit payment receipt.
The amount of the confirmatory deposit is equal to 30% of the amount of the stay.
When your booking is confirmed you will receive a confirmation email
Arrivals (check-in): from 15.00 to 22.00.
Departures (check-out): by 10.00 a.m.
Balance of payment: 7 days before arrival in the following ways:
– bank transfer
– by credit card Visa, Mastercard
DEPOSIT: A deposit of €100.00 must be paid on arrival for each mobile home. The guest undertakes to take the utmost care of the mobile home and domestic appliances. Complaints regarding the state of the apartment will only be accepted within 24 hours of arrival. Any breakage or damage to objects must be compensated at current prices.
The deposit will be returned within 48 hours of departure, by canceling the credit card authorization, after having checked the state of the mobile home except for damages and/or shortages.
RULES OF PAYMENT

BANK TRANSFER
You can send the deposit by bank transfer in EURO to our bank account using the following data:

International Camping Ispra
Bank: Intesa San Paolo
Agency: Angera (VA)
IBAN: IT40 T030 6949 9800 0000 6477 166
SWIFT: BCITITMMXXX

Send the payment notification to info@dkampingvillage.it (the reservation becomes binding for the structure only upon receipt of this notification),

CREDIT CARD
You can pay the deposit by communicating via e-mail:
– credit card number
– Expiration date

 


CANCELLATION (TRANSFER)
  • In case of cancellation within 6 weeks before arrival, you will be charged a cancellation fee of 25% of the deposit
  • In case of cancellation between 6 weeks and one week before arrival, you will be charged a cancellation fee of 90% of the deposit
  • In case of cancellation of the reservation in the period less than 1 week before arrival, you will be charged a cancellation fee of 100% of the deposit
  • In case of early departure, the full amount of the reservation will be charged.
N.B. the reversal will be made by bank transfer minus the bank costs relating to the refund.
NO REFUND WILL BE PROVIDED IN CASE OF INCLEMENTAL WEATHER CONDITIONS OR OTHER CIRCUMSTANCES BEYOND OUR CONTROL.
DEPOSIT CANNOT BE TRANSFERRED TO ALTERNATIVE DATES

 


JURISDICTION
For any dispute that may arise relating to the interpretation, execution and/or termination of the booking contracts to which these conditions apply in which Dkamping Village is a party to the proceedings, the Court of Varese will be exclusively competent.
Privacy:
INFORMATION PURSUANT TO ART. 13 Legislative Decree. 196/2003
The personal data acquired will be used by the Structure and by the A.S.D. Dk Summer Club, also with the aid of electronic and/or automated means, exclusively to fulfill the legal obligations related to the performance of the hospitality and catering activities of the Structure. Pursuant to art. 13 Legislative Decree 196/2003, you have the right to access your data by requesting its correction, integration and, if applicable, cancellation or blocking.